Mailchimp
Freshservice

Streamlined Order Support

Transform your order management. Elevate customer support efficiency. Enable rapid ticket generation.

When this happens...

New Order
Trigger new event when an order is added to your store, or Mailchimp account.

-

automatically do this!

Get Ticket
Get a ticket by ID.

Explore Triggers and Actions

New Open
Trigger new event when a recipient opens an email in a specific campaign.
New Order
Trigger new event when an order is added to your store, or Mailchimp account.
New or Updated List Segment
Trigger new event when segment is either created or updated.
New Segment Tag Subscriber
Trigger new event when a subscriber is added to a segment or tags within an audience list.
Create Ticket
Create a new ticket.
Create Solution Article
Create a solution article.
Delete Solution Article
Delete a solution article.
Get Solution Article
Get a solution article by ID.
List Solution Articles
List all solution articles.
Get Ticket
Get a ticket by ID.
List Solution Categories
List all solution categories.
Update Solution Article
Update a solution article.
Update Ticket
Update a ticket.

About the apps

Learn more about

Mailchimp

and

Freshservice

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

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Why

Mailchimp

+

Freshservice

= Perfect Match

By integrating Mailchimp with Freshservice, businesses can automate the creation of support tickets whenever a new order is placed. This seamless connection minimizes manual intervention, ensuring that customer inquiries related to orders are addressed swiftly. With AI-driven workflows, teams can efficiently manage support requests, leading to enhanced customer satisfaction and a more streamlined operational process that ultimately drives productivity.

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