Mailchimp

Zoho Desk

Automate Ticket Updates for Orders

Streamline support workflows with new order notifications. Enhance ticket management efficiency. Reduce response times significantly.

When this happens...

New Order

Trigger new event when an order is added to your store, or Mailchimp account.

automatically do this!

Update Ticket

Updates an existing ticket.

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Explore Triggers and Actions

New Open

Trigger new event when a recipient opens an email in a specific campaign.

New Order

Trigger new event when an order is added to your store, or Mailchimp account.

New or Updated List Segment

Trigger new event when segment is either created or updated.

New Segment Tag Subscriber

Trigger new event when a subscriber is added to a segment or tags within an audience list.

Add Ticket Attachment

Attaches a file to a ticket.

Create Contact

Creates a contact in your help desk portal.

Create Account

Creates an account in your help desk portal.

Add Ticket Comment

Adds a comment to a ticket.

Create Ticket

Creates a ticket in your helpdesk.

Find Contact

Searches for contacts in your help desk portal.

Find or Create Contact

Finds or create a contact.

Search Ticket

Searches for tickets in your help desk.

Send E-Mail Reply

Sends an email reply.

About the apps

Learn more about

Mailchimp

and

Zoho Desk

, and how they work together to automate your workflows.

About

Mailchimp

Mailchimp is a leading marketing automation and email marketing platform that helps businesses create, manage, and analyze their campaigns effectively.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

Mailchimp

+

Zoho Desk

= Perfect Match

The integration between Mailchimp and Zoho Desk allows your customer support team to swiftly update tickets upon the creation of new orders. This eliminates the need for manual data entry and minimizes the chances of oversight, ensuring that your team can focus on resolving customer inquiries quickly. By automating this process, not only does it foster a seamless connection between order management and support systems, but it also drastically improves overall customer satisfaction by enhancing response times.