RingCentral
Jira

Enhance Issue Management Efficiency

Streamline your support process effortlessly. Attach call recordings directly to issues. Improve resolution times with AI-driven insights.

When this happens...

New Outbound Call (Instant)
Trigger new event on each outgoing call

-

automatically do this!

Add Attachment To Issue
Adds an attachment to an issue,

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

Integrating RingCentral with Jira enhances your support team's efficiency by automating the process of attaching important outbound call recordings directly to relevant issues. This integration eliminates the manual effort required to manage call documentation, ensuring that your team can focus on resolving issues faster. By leveraging AI agents, you enhance the visibility of customer interactions within your project management tool, ultimately resulting in improved customer satisfaction and productivity.

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