RingCentral
Jira

Enhance Issue Management Efficiency

Streamline your support process effortlessly. Attach call recordings directly to issues. Improve resolution times with AI-driven insights.

When this happens...

New Outbound Call (Instant)
Trigger new event on each outgoing call

-

automatically do this!

Add Attachment To Issue
Adds an attachment to an issue,

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

Integrating RingCentral with Jira enhances your support team's efficiency by automating the process of attaching important outbound call recordings directly to relevant issues. This integration eliminates the manual effort required to manage call documentation, ensuring that your team can focus on resolving issues faster. By leveraging AI agents, you enhance the visibility of customer interactions within your project management tool, ultimately resulting in improved customer satisfaction and productivity.

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