Streamline your customer support workflow. Automatically document call insights. Improve issue resolution efficiency.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating RingCentral with Jira automates the process of logging comments on issues following outbound calls. Every time an outbound call is made, a new comment can be added to a relevant issue, ensuring that all interactions are documented seamlessly. This integration minimizes manual data entry, enhances collaboration among your support teams, and ultimately leads to faster resolution times for customer inquiries. Empower your support personnel by providing them with instant access to call-related insights directly within your issue trac...
