RingCentral
Jira

Streamline Call Documentation Effortlessly

Transform your call documentation process. Automate attachment uploads seamlessly. Enhance issue tracking efficiency.

When this happens...

New Outbound Call (Instant)
Trigger new event on each outgoing call

-

automatically do this!

Add Multiple Attachments To Issue
Adds multiple attachments to an issue.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

Integrating RingCentral with Jira allows teams to automate the addition of multiple attachments to issues following each outbound call. This integration eliminates the need for manual uploads, saving time and reducing the risk of errors. By streamlining this workflow, organizations can ensure that all relevant information is consistently attached to customer inquiries, leading to faster resolutions and improved team collaboration.

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