RingCentral
Zoho Desk

Streamlined Call Ticketing

Enhance support efficiency with every call. Automatically document interactions. Free your team for high-priority tasks.

When this happens...

New Outbound Call (Instant)
Trigger new event on each outgoing call

-

automatically do this!

Add Ticket Comment
Adds a comment to a ticket.
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Explore Triggers and Actions

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Actions
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New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
No items found.

Why

RingCentral

+

Zoho Desk

= Perfect Match

Integrating RingCentral with Zoho Desk allows your team to streamline the support process effortlessly. Each outbound call automatically triggers a comment addition to relevant tickets, ensuring that every customer interaction is logged without manual effort. This powerful automation reduces the risk of missed information and enhances customer service response times, transforming your team's workflow into a more efficient operation.

Popular App Usecases

Instant SMS Comments for Issues
Automate issue comments upon receiving SMS.
Automate Task Deletion
Automatically remove tasks when calls come in.
Efficient Lead Creation
Instantly create leads from new inbound messages.
Automate SMS Issue Tracking
Streamline issue management with automatic SMS alerts.
Streamline Issue Management
Transform inbound messages into actionable issue transitions.
Rename Items on Incoming Calls
Instantly update item names with every new call received.
Instantly Find Support Tickets
Effortlessly link notifications to ticket searches.
Automate Task Creation Seamlessly
Transform notifications into actionable tasks effortlessly.
Automate Task Creation from Calls
Instantly turn calls into tasks to boost productivity.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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