RingCentral
Jira

Streamline Outbound Call Notifications

Automate your issue tracking seamlessly. Enhance collaboration by adding watchers effortlessly. Improve support responses with instant updates.

When this happens...

New Outbound Call (Instant)
Trigger new event on each outgoing call

-

automatically do this!

Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
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Explore Triggers and Actions

Triggers
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Actions
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New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

RingCentral

+

Jira

= Perfect Match

Integrating your outbound call process with Jira ensures that as soon as a call is made through Ringcentral, relevant team members are automatically notified by being added as watchers to related issues. This streamlines the communication flow and guarantees that no critical updates slip through the cracks. By minimizing manual input and enhancing visibility on work items, teams can focus on resolution rather than administrative tasks, leading to faster response times and improved customer satisfaction.

Popular App Usecases

Instant SMS Comments for Issues
Automate issue comments upon receiving SMS.
Automate Task Deletion
Automatically remove tasks when calls come in.
Efficient Lead Creation
Instantly create leads from new inbound messages.
Automate SMS Issue Tracking
Streamline issue management with automatic SMS alerts.
Streamline Issue Management
Transform inbound messages into actionable issue transitions.
Rename Items on Incoming Calls
Instantly update item names with every new call received.
Instantly Find Support Tickets
Effortlessly link notifications to ticket searches.
Automate Task Creation Seamlessly
Transform notifications into actionable tasks effortlessly.
Automate Task Creation from Calls
Instantly turn calls into tasks to boost productivity.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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