Categorize Calls Automatically

Elevate your call management efficiency. Automatically sort conversations into relevant categories. Save time and enhance support workflows.

When this happens...

New Outbound Call (Instant)

Trigger new event on each outgoing call

automatically do this!

Classify Items Into Categories

Classify items into specific categories.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Chat

Create completions for chat messages with the GPT-35-Turbo and GPT-4 models.

Translate Text

Translate text from one language to another.

Classify Items Into Categories

Classify items into specific categories.

Create Image

Creates an image given a prompt, and returns a URL to the image.

Summarize

Summarizes a text message with the GPT-35-Turbo and GPT-4 models.

About the apps

Learn more about

RingCentral

and

Azure OpenAI

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Azure OpenAI

Azure OpenAI offers advanced language models and generative AI, empowering businesses with robust AI capabilities for diverse applications.

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Why

RingCentral

+

Azure OpenAI

= Perfect Match

Integrating RingCentral with Azure OpenAI enables businesses to automate the classification of items during outbound calls. This connection triggers an event for each call, allowing for immediate categorization based on predefined criteria. As a result, organizations can reduce manual effort, increase accuracy in categorization, and enhance overall customer support effectiveness.