RingCentral
OpenAI (ChatGPT)

Categorize Items from Calls

Effortlessly categorize call items. Streamline your workflows and enhance productivity. Experience faster resolution times.

When this happens...

New Outbound Call (Instant)
Trigger new event on each outgoing call

-

automatically do this!

Classify Items into Categories
Classify items into specific categories using the Chat API.

Explore Triggers and Actions

New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Chat
The Chat API, using the `gpt-3.5-turbo` or `gpt-4` model.
Classify Items into Categories
Classify items into specific categories using the Chat API.
Convert Text to Speech (TTS)
Generates audio from the input text.
Create Batch
Creates and executes a batch from an uploaded file of requests.
Create Assistant
Creates an assistant with a model and instructions.
Create Embeddings
Get a vector representation of a given input that can be easily consumed by machine learning models and algorithms.
Create Fine Tuning Job
Creates a job that fine-tunes a specified model from a given dataset.
Create Image (Dall-E)
Creates an image given a prompt returning a URL to the image.
Create Moderation
Classifies if text is potentially harmful.

About the apps

Learn more about

RingCentral

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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No items found.

Why

RingCentral

+

OpenAI (ChatGPT)

= Perfect Match

Integrating a new outbound call trigger with AI-driven classification revolutionizes how businesses handle customer interactions. By instantly categorizing items during each outbound call, teams can enhance their operational efficiency and ensure that all relevant information is organized and retrievable. This automation reduces manual input, minimizes errors, and significantly speeds up response times, allowing support agents to focus on providing exceptional service.

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