Categorize Items from Calls

Effortlessly categorize call items. Streamline your workflows and enhance productivity. Experience faster resolution times.

When this happens...

New Outbound Call (Instant)

Trigger new event on each outgoing call

automatically do this!

Classify Items into Categories

Classify items into specific categories using the Chat API.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

List Run Steps (Assistants)

Returns a list of run steps belonging to a run.

List Runs (Assistants)

Returns a list of runs belonging to a thread.

Modify an Assistant

Modifies an existing OpenAI assistant.

List Vector Stores

Returns a list of vector stores.

Retrieve File Content

Retrieves the contents of the specified file.

Retrieve File

Retrieves a specific file from OpenAI.

List Vector Store Files

Returns a list of vector store file.

Retrieve Run Step (Assistants)

Retrieve a specific run step in a thread.

Retrieve Run (Assistants)

Retrieves a specific run within a thread.

About the apps

Learn more about

RingCentral

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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Why

RingCentral

+

OpenAI (ChatGPT)

= Perfect Match

Integrating a new outbound call trigger with AI-driven classification revolutionizes how businesses handle customer interactions. By instantly categorizing items during each outbound call, teams can enhance their operational efficiency and ensure that all relevant information is organized and retrievable. This automation reduces manual input, minimizes errors, and significantly speeds up response times, allowing support agents to focus on providing exceptional service.