RingCentral
OpenAI (ChatGPT)

Categorize Items from Calls

Effortlessly categorize call items. Streamline your workflows and enhance productivity. Experience faster resolution times.

When this happens...

New Outbound Call (Instant)
Trigger new event on each outgoing call

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automatically do this!

Classify Items into Categories
Classify items into specific categories using the Chat API.
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Explore Triggers and Actions

Triggers
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Actions
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New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Retrieve Vector Store File
Retrieve a vector store file.
Retrieve Vector Store
Retrieve a vector store.
Create Completion (Send Prompt)
OpenAI recommends using the **Chat** action for the latest `gpt-3.5-turbo` API, since it's faster and 10x cheaper. This action creates a completion for the provided prompt and parameters using the older `/completions` API.
Submit Tool Outputs to Run (Assistants)
Submits tool outputs to a run that requires action.
Summarize Text
Summarizes text using the Chat API.
Translate Text (Whisper)
Translate text from one language to another using the Chat API.
Upload File
Upload a file that can be used across various endpoints/features. The size of individual files can be a maximum of 512mb.

About the apps

Learn more about

RingCentral

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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No items found.

Why

RingCentral

+

OpenAI (ChatGPT)

= Perfect Match

Integrating a new outbound call trigger with AI-driven classification revolutionizes how businesses handle customer interactions. By instantly categorizing items during each outbound call, teams can enhance their operational efficiency and ensure that all relevant information is organized and retrievable. This automation reduces manual input, minimizes errors, and significantly speeds up response times, allowing support agents to focus on providing exceptional service.

Popular App Usecases

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Streamline Message Handling
Manage issue comments efficiently with real-time notifications.
Instant Ticket Creation from Calls
Automatically create tickets on incoming calls.
Streamline Call Handling Process
Remove contacts from workflows seamlessly after calls.
Instant Contact Creation
Automatically create contacts from inbound calls.
Instant Contact Creation
Create contacts instantly when receiving calls.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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