RingCentral
Jira

Streamline Calls to Issues

Transform your outbound calls into actionable tasks. Enhance your workflow efficiency. Experience seamless integration between communication and project management.

When this happens...

New Outbound Call (Instant)
Trigger new event on each outgoing call

-

automatically do this!

Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
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Why

RingCentral

+

Jira

= Perfect Match

Integrating RingCentral with Jira through this automation allows teams to convert every outbound call into a structured issue instantly. This process minimizes manual entry, ensuring that vital customer interactions are documented efficiently as issues or subtasks in Jira. By reducing the time spent on administrative tasks, teams can focus on resolving issues faster and enhancing overall customer satisfaction, streamlining the entire customer support workflow.

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