Maximize efficiency with instant issue retrieval. Effortlessly link calls to support cases. Enhance customer experience with rapid resolutions.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating RingCentral and Jira allows teams to streamline workflows by linking outbound calls directly to issue details. Each time a call is made, relevant information is automatically retrieved, ensuring that support agents have immediate access to necessary context. This integration reduces the time spent on manual lookups, fosters quicker resolutions, and improves overall customer satisfaction by providing timely responses and informed support during calls.
