Transform customer interactions into insights. Connect your calls to issue comments seamlessly. Elevate your support efficiency effortlessly.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating RingCentral with Jira allows support teams to enhance their workflow by accessing real-time comments on relevant issues immediately after an outbound call. This integration ensures that every customer interaction is effectively documented, providing context for further resolution and follow-up. By streamlining the connection between call data and issue comments, teams can improve their responsiveness, reduce manual data entry, and ensure that every customer concern is addressed swiftly and accurately.
