Enhance your call experience with quick issue resolution. Automatically search issues during outbound calls. Streamline support with AI-driven insights.
When this happens...
-
automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating RingCentral and Jira allows teams to resolve customer queries during outbound calls more efficiently. By triggering a search for issues with JQL automatically on new outbound calls, agents can access relevant tickets instantly. This automation reduces the time spent manually searching for information, improves customer satisfaction, and enhances overall productivity within support workflows.
