Streamline your support process effortlessly. Automate ticket updates with outbound calls. Enhance response efficiency instantly.
When this happens...
-
automatically do this!
Learn more about
RingCentral
and
Freshservice
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.
Integrating Ringcentral with Freshservice allows for seamless ticket management by automating updates based on outbound calls. Each time a call is made, the corresponding support ticket can be updated automatically, ensuring that your support team has the most current information available. This reduces manual entry errors and boosts the overall efficiency of customer support workflows, enabling teams to focus more on resolving issues rather than managing data.
