RingCentral
Zoho Desk

Automate Ticket Updates After Calls

Streamline ticket management effortlessly. Sync your outbound calls with ticket updates. Enhance customer support efficiency.

When this happens...

New Outbound Call (Instant)
Trigger new event on each outgoing call

-

automatically do this!

Update Ticket
Updates an existing ticket.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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Why

RingCentral

+

Zoho Desk

= Perfect Match

Integrating RingCentral with Zoho Desk allows customer support teams to automatically update tickets based on outbound calls. This seamless connection ensures that every call's context and details are captured in real-time, reducing the need for manual updates. As a result, your team can respond to customer inquiries more quickly and accurately, leading to improved satisfaction and faster resolution times. Automating this workflow not only enhances productivity but also frees up valuable resources for more complex tasks within your organizat...

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