Streamlined Issue Attachment Process

Enhance your issue management workflow. Effortlessly attach documents to Jira issues. Connect communication with task resolution.

When this happens...

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

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Add Attachment To Issue

Adds an attachment to an issue,

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

Integrating outbound message events from RingCentral with Jira enhances your workflow by automating the attachment process. Each time a new outbound message event occurs, relevant files can be added directly to corresponding Jira issues. This integration not only saves time but also ensures that your team has all necessary information at their fingertips, leading to faster resolutions and improved productivity.