Streamlined Communication Updates

Enhance your support workflows seamlessly. Instantly update Jira with outbound messages. Improve your team's response time.

When this happens...

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

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Add Comment To Issue

Adds a new comment to an issue,

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Add Attachment To Issue

Adds an attachment to an issue,

Add Comment To Issue

Adds a new comment to an issue,

Add Multiple Attachments To Issue

Adds multiple attachments to an issue.

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

Assign Issue

Assigns an issue to a user.

Create Custom Field Options (Context)

Create a context for custom field options.

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Create Jira Version in project

Creates a project version.,

Delete Project

Deletes a project,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations

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Why

RingCentral

+

Jira

= Perfect Match

Integrating RingCentral with Jira allows for instant communication updates that streamline the customer support workflow. Each outbound message triggers a comment addition to relevant Jira issues, ensuring that all team members stay informed without manual input. This automation significantly reduces the time spent on updating tickets, allowing your team to focus on resolving customer inquiries more efficiently.