RingCentral
Jira

Streamlined Message Attachment Handling

Effortlessly manage attachments. Improve ticket resolution speed. Enhance communication efficiency.

When this happens...

New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.

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automatically do this!

Add Multiple Attachments To Issue
Adds multiple attachments to an issue.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
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Why

RingCentral

+

Jira

= Perfect Match

Integrating RingCentral with Jira through this automation allows teams to save precious time by automatically adding multiple attachments to issues whenever an outbound message is sent. This integration reduces the manual effort required to manage files, ensuring that all relevant documentation is attached without delay. By streamlining this process, teams can enhance their response efficiency and provide quicker resolutions to customer queries, ultimately improving service quality.

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