RingCentral
Zoho Desk

Automate Ticket Attachment Process

Streamline your support workflow effortlessly. Enhance responsiveness with automated ticket updates. Reduce manual tasks and improve efficiency.

When this happens...

New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.

-

automatically do this!

Add Ticket Attachment
Attaches a file to a ticket.
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Explore Triggers and Actions

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New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
No items found.

Why

RingCentral

+

Zoho Desk

= Perfect Match

Integrating RingCentral with Zoho Desk optimizes your customer support operations by automating ticket attachments based on new outbound message events. With this setup, every time an outbound message is sent, relevant files can be seamlessly attached to corresponding tickets. This not only saves time and minimizes errors but also ensures that your support team has all necessary information at their fingertips, allowing for quicker resolutions and improved customer satisfaction.

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Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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