Automate Ticket Attachment Process

Streamline your support workflow effortlessly. Enhance responsiveness with automated ticket updates. Reduce manual tasks and improve efficiency.

When this happens...

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

automatically do this!

Add Ticket Attachment

Attaches a file to a ticket.

Get Started See Ayudo in action

Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Add Ticket Attachment

Attaches a file to a ticket.

Create Contact

Creates a contact in your help desk portal.

Create Account

Creates an account in your help desk portal.

Add Ticket Comment

Adds a comment to a ticket.

Create Ticket

Creates a ticket in your helpdesk.

Find Contact

Searches for contacts in your help desk portal.

Find or Create Contact

Finds or create a contact.

Search Ticket

Searches for tickets in your help desk.

Send E-Mail Reply

Sends an email reply.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations

No items found.

About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations

No items found.

Why

RingCentral

+

Zoho Desk

= Perfect Match

Integrating RingCentral with Zoho Desk optimizes your customer support operations by automating ticket attachments based on new outbound message events. With this setup, every time an outbound message is sent, relevant files can be seamlessly attached to corresponding tickets. This not only saves time and minimizes errors but also ensures that your support team has all necessary information at their fingertips, allowing for quicker resolutions and improved customer satisfaction.