Streamlined Ticket Commenting

Enhance your support interactions. Automatically document outbound messages. Boost efficiency with every ticket.

When this happens...

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

automatically do this!

Add Ticket Comment

Adds a comment to a ticket.

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Explore Triggers and Actions

New Call Recording

Trigger new events when a call recording is created

New Missed Inbound Call (Instant)

Trigger new event each time an incoming call is missed

New Event (Instant)

Trigger new event for each notification from RingCentral of a specified type

New Inbound Call (Instant)

Trigger new event on each incoming call

New Inbound Fax (Instant)

Trigger new event on each incoming fax

New Inbound Message Event (Instant)

Trigger new event for each status change of inbound messages of a specific type

New Inbound SMS (Instant)

Trigger new event on each incoming SMS

New Outbound Call (Instant)

Trigger new event on each outgoing call

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

Update Contact

Updates details of an existing contact.

Update Ticket

Updates an existing ticket.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations

No items found.

Why

RingCentral

+

Zoho Desk

= Perfect Match

Integrating RingCentral and Zoho Desk streamlines customer support processes by allowing automatic ticket comments for each outbound message. This integration ensures that no critical information is missed, maintaining a comprehensive record of customer interactions. By reducing manual entry, your team can focus on resolving issues faster, leading to improved customer satisfaction and operational efficiency. Enhance your support workflows and empower your team with timely updates on every ticket.