RingCentral
Jira

Notify Issue Watchers Instantly

Enhance collaboration by keeping team members updated. Ensure critical issues get immediate attention. Streamline your workflow with real-time notifications.

When this happens...

New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.

-

automatically do this!

Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Get StartedSee Ayudo in action

Explore Triggers and Actions

Triggers
(
0
)
Actions
(
0
)
New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

RingCentral

+

Jira

= Perfect Match

Integrating Ringcentral with Jira empowers teams to instantly add users as watchers to relevant issues whenever an outbound message is sent. This automation eliminates the need for manual updates, ensuring that important stakeholders remain informed about potential solutions and ongoing discussions. By maintaining visibility, teams can enhance collaboration, improve response times, and ultimately drive faster resolutions to customer inquiries.

Popular App Usecases

Streamline Customer Query Resolution
Quickly retrieve customer details from messages.
Instant Contact Syncing
Automatically gather contacts from new inbound messages.
Efficient Ticket Updates
Automatically keep tickets updated with every call received.
Streamline Task Creation via SMS
Automatically create tasks from SMS messages for better project workflow.
Streamline Message Handling
Manage issue comments efficiently with real-time notifications.
Instant Ticket Creation from Calls
Automatically create tickets on incoming calls.
Streamline Call Handling Process
Remove contacts from workflows seamlessly after calls.
Instant Contact Creation
Automatically create contacts from inbound calls.
Instant Contact Creation
Create contacts instantly when receiving calls.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

Schedule a Demo
Resources
IntegrationsBlogWorkflow Gallery
Guides
AI Customer ServiceAI ChatbotAI HelpdeskAI Knowledge BaseAI Customer Service AgentHelpdesk SoftwareTicketing System Software
Alternatives
DecagonFreshdeskZendesk
About
About UsTeamContact UsPricing
Legal
Privacy PolicyTerms of ServiceCookie Policy

© Copyright 2026. All Rights Reserved.