Notify Issue Watchers Instantly

Enhance collaboration by keeping team members updated. Ensure critical issues get immediate attention. Streamline your workflow with real-time notifications.

When this happens...

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

automatically do this!

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Update Comment

Updates a comment,

Update Issue

Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

Integrating Ringcentral with Jira empowers teams to instantly add users as watchers to relevant issues whenever an outbound message is sent. This automation eliminates the need for manual updates, ensuring that important stakeholders remain informed about potential solutions and ongoing discussions. By maintaining visibility, teams can enhance collaboration, improve response times, and ultimately drive faster resolutions to customer inquiries.