Streamline Support Issue Assignment

Automatically assign issues with ease. Enhance resolution speed effectively. Connect communication and task management seamlessly.

When this happens...

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

automatically do this!

Assign Issue

Assigns an issue to a user.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Update Comment

Updates a comment,

Update Issue

Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations

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Why

RingCentral

+

Jira

= Perfect Match

In the fast-paced landscape of customer support, quick issue resolution is vital. By integrating RingCentral with Jira, businesses can seamlessly transition from communication to action. Each new outbound message triggers an automatic issue assignment, ensuring no customer query is left unattended, thus enhancing overall efficiency and response times. This integration minimizes manual tasks, allowing teams to focus on what truly matters: solving customer problems swiftly.