Enhance your support workflow. Automatically create issues from outbound messages. Boost team efficiency and resolution speed.
When this happens...
-
automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating RingCentral with Jira enables organizations to automatically generate issues based on outbound message events. This automation eliminates the need for manual task creation, resulting in quicker response times and less overhead. By capturing important customer interactions directly from communication tools, teams can focus on resolving issues faster and improving overall support quality, ensuring that no critical messages slip through the cracks.
