RingCentral
Zoho Desk

Convert Outbound Messages to Tickets

Streamline your support channels. Effortlessly manage customer inquiries. Enhance response efficiency with every message.

When this happens...

New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.

-

automatically do this!

Create Ticket
Creates a ticket in your helpdesk.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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Why

RingCentral

+

Zoho Desk

= Perfect Match

Integrating RingCentral with Zoho Desk transforms your communication workflow by automatically generating support tickets for every outbound message event. This high-value automation eliminates the need for manual ticket creation, ensuring that no customer inquiry goes unnoticed. By synchronizing these systems, your team can focus on resolving issues faster, ultimately improving customer satisfaction and operational efficiency while reducing the workload on your support staff.

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