RingCentral
Zoho Desk

Sync Outbound Messages with Contacts

Seamlessly coordinate outbound communications. Keep contact details updated in real-time. Enhance customer interaction quality.

When this happens...

New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.

-

automatically do this!

Update Contact
Updates details of an existing contact.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
No items found.

Why

RingCentral

+

Zoho Desk

= Perfect Match

Integrating RingCentral with Zoho Desk through the outbound message event allows for real-time updates to existing contact details whenever a new message is sent. This reduces manual data entry and potential errors, ensuring that your support team always has the latest information at their fingertips. By automating this process, businesses can focus more on customer engagement and less on administrative tasks, ultimately improving response times and customer satisfaction.

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