Streamline Support Ticket Updates

Automate ticket updates in real-time. Keep customer support agile and responsive. Enhance overall efficiency with seamless integration.

When this happens...

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

automatically do this!

Update Ticket

Updates an existing ticket.

Get Started See Ayudo in action

Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Add Ticket Attachment

Attaches a file to a ticket.

Create Contact

Creates a contact in your help desk portal.

Create Account

Creates an account in your help desk portal.

Add Ticket Comment

Adds a comment to a ticket.

Create Ticket

Creates a ticket in your helpdesk.

Find Contact

Searches for contacts in your help desk portal.

Find or Create Contact

Finds or create a contact.

Search Ticket

Searches for tickets in your help desk.

Send E-Mail Reply

Sends an email reply.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations

No items found.

About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations

No items found.

Why

RingCentral

+

Zoho Desk

= Perfect Match

Integrating RingCentral with Zoho Desk allows customer support teams to automatically update tickets based on new outbound message events. This connection eliminates the need for manual ticket management, ensuring that every outbound communication is logged promptly. By automating these updates, support agents can focus on resolving issues faster, improving customer satisfaction and operational efficiency without the burden of repetitive tasks.