To use Mux integration in Ayudo, add the Mux node to your workflow. Authenticate using your Mux API key, which allows you to create support tickets from Mux events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Mux data in support conversations.

You will need your Mux API key, available in Mux's settings. Ensure your credentials have permissions for video event data and customer information access. Admin access might be required to configure these settings. Ensure your credentials have access to video streams and customer data for full support automation capabilities.

Yes! Mux works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Mux event occurs → create a Zendesk ticket → notify the team via Slack → have an AI agent reach out proactively. These workflows are designed to enhance support operations, not generic automation.

Auto-creating support tickets from Mux events, syncing customer data between Mux and support tools, triggering AI agent responses based on Mux activities, sending proactive support messages via voice/text agents, and updating Mux records after support conversations are some common use cases. Each action is focused on enhancing support efficiency and customer satisfaction.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Mux automation cost-effective as your support volume scales, emphasizing support team scalability.