To use Pencil Spaces integration in Ayudo, add the Pencil Spaces node to your workflow. Authenticate using an API key available in Pencil Spaces settings. You can create support tickets from Pencil Spaces events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Pencil Spaces data in support conversations.

You'll need an API key from Pencil Spaces, accessible in the settings under 'API Access'. Ensure you have permissions to access events and customer data. Admin access may be required to retrieve these credentials. Ensure your credentials have access to customer and session data for full support automation capabilities.

Yes! Pencil Spaces works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Pencil Spaces event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to optimize support operations.

Common use cases include auto-creating support tickets from Pencil Spaces events, syncing customer data between Pencil Spaces and Zendesk, triggering AI agent responses based on Pencil Spaces activities, sending proactive support messages via voice/text agents, and updating Pencil Spaces records after support conversations. These actions are tailored for efficient customer service.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Pencil Spaces automation cost-effective as your support volume scales.