To use Piped integration in Ayudo, add the Piped node to your workflow and authenticate using an API key. You can create support tickets from Piped events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Piped data in support conversations.

You'll need an API key from Piped, found in your Piped account settings. Ensure permissions include access to customer data and event notifications. Admin access may be required to grant these permissions. Ensure your credentials have access to these resources for full support automation capabilities.

Yes! Piped works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Piped event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency and response times.

Common use cases include auto-creating support tickets from Piped events, syncing customer data between Piped and support tools, triggering AI agent responses based on Piped activities, sending proactive support messages via voice/text agents, and updating Piped records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Piped automation cost-effective as your support volume scales.