Supercharge your Pocket support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Intercom, and Slack to resolve tickets faster and automate customer conversations for instant responses.
Pocket allows support teams to organize and manage reading lists of articles and videos, enhancing resource sharing and knowledge management for efficient customer service.
To use Pocket integration in Ayudo, add the Pocket node to your workflow using OAuth for authentication. You can create support tickets from Pocket events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Pocket data in support conversations.
You will need OAuth credentials for integration. These can be found in Pocket's settings under 'API Access'. Ensure permissions include reading and managing articles, and admin access is required. Ensure your credentials have access to reading lists for full support automation capabilities.
Yes! Pocket works seamlessly with Zendesk, Intercom, Slack, and Gmail. For instance, when a high-value Pocket event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.
Common use cases include auto-creating support tickets from Pocket events, syncing customer data between Pocket and support tools, triggering AI agent responses based on Pocket activities, sending proactive support messages via voice/text agents, and updating Pocket records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Pocket automation cost-effective as your support volume scales.
