RSS

Integrate RSS with 2800+ apps and services

Supercharge your RSS support workflows with Ayudo's AI-powered agents. Seamlessly connect to Slack, Zendesk, and Shopify to resolve tickets faster, automate customer conversations, and deliver instant responses with AI-driven efficiency.

Explore Triggers and Actions

New Item From Multiple RSS Feeds
Trigger new items from multiple RSS feeds
New Item in Feed
Trigger new items from an RSS feed
Random item from multiple RSS feeds
Trigger a random item from multiple RSS feeds
Merge RSS Feeds
Retrieve multiple RSS feeds and return a merged array of items sorted by date [See documentation](https://www.rssboard.org/rss-specification)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About RSS

RSS feeds updates directly into your support channels, enabling real-time customer communication. It streamlines service delivery by ensuring timely information flow.

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RSS
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RSS

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up RSS integration in Ayudo?

To use RSS integration in Ayudo, add the RSS node to your workflow. Authenticate using an API key. You can create support tickets from RSS events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle RSS data in support conversations.

Do I need any special permissions or API keys to integrate RSS with Ayudo?

You'll need an API key, which can be found in RSS settings. Ensure permissions for reading feeds and accessing specific RSS channels. Admin access may be required for initial setup. Ensure your credentials have access to RSS feeds for full support automation capabilities.

Can I combine RSS with other apps in Ayudo workflows?

Yes! RSS works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value RSS event occurs → create a Zendesk ticket → notify team via Slack → have an AI agent reach out proactively. These workflows ensure efficient support operations.

What are some common use cases for RSS integrations with Ayudo?

Use cases include auto-creating support tickets from RSS events, syncing customer data between RSS and support tools, triggering AI agent responses based on RSS activities, sending proactive support messages via voice/text agents, and updating RSS records after support conversations.

How does Ayudo's pricing model benefit me when integrating RSS?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. This makes RSS automation cost-effective as your support volume scales, enabling team scalability without additional costs.

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