Give your support team a fully capable AI teammate that resolves tickets, executes workflows, takes actions across your stack, and scales instantly.
For support teams already using Zendesk that want to boost deflection, speed up responses, reduce ticket volume, and deliver consistently great customer experiences. All without adding headcount.
More than a chatbot — your AI teammate inside Zendesk
Ayudo isn’t a scripted bot. It is a full AI agent that understands your systems, executes actions across your integrations, and collaborates with your human team.
Learn’s your knowledge base (KB), historical tickets, SOPs, and policies.
Matches your tone, supports 99+ languages, and escalates intelligently.
Takes real actions inside Zendesk and connected tools: updates tickets, triggers automations, sends emails, posts notes, and more.
Link Ayudo to your Zendesk environment. Your SLAs, workflows, automations, groups, and routing rules stay exactly as they are.
Import your knowledge base, policies, macros, response templates, and workflows. Ayudo also activates all your integrations so the AI agent can perform real actions, not just respond.
Go live on chat, email, or ticket channels. The AI agent handles repetitive inquiries end-to-end and passes complex issues to the right human instantly.
Monitor real-time analytics on deflection, FRT, resolution times, and workflow usage. Iterate and improve continuously.
Most teams connect their helpdesk and go live with the first agent within a week.
No. It reduces their workload so they focus on high-impact conversations and problem-solving.
Ayudo supports 99+ languages for global teams.
No changes required. Ayudo works with your current setup, rules, and automations.