Discord
Jira

Discord and Jira Integration

Seamlessly connect your Discord community with Jira to streamline project management and enhance team collaboration.

Explore Triggers and Actions

Message Deleted (Instant)
Trigger new event for each message deleted
New Command Received (Instant)
Trigger new event for each command posted to one or more channels in a Discord server
New Guild Member (Instant)
Trigger new event for each new member added to a guild
New Message (Instant)
Trigger new event for each message posted to one or more channels in a Discord server
Reaction Added (Instant)
Trigger new event for each reaction added to a message
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Discord and Jira?

Our Discord-Jira integration bridges the gap between your communication and project tracking tools. Instantly create, update, and monitor Jira issues directly from Discord channels. Receive real-time notifications about project updates, status changes, and comments without leaving your chat environment. Designed to boost productivity, this integration keeps your team aligned and informed, reducing context switching and accelerating issue resolution.

Connect
Discord
and
Jira
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How do I connect my Discord server to Jira?

To connect Discord with Jira, install our integration bot on your Discord server and authenticate it with your Jira account. Follow the setup wizard to link specific channels to Jira projects and configure notification preferences.

Can I create Jira issues directly from Discord?

Yes! You can create new Jira issues using simple slash commands or message actions within Discord, specifying details like issue type, summary, and description without leaving your chat.

Will I receive real-time updates from Jira in Discord?

Absolutely. The integration sends instant notifications to your chosen Discord channels whenever there are updates such as issue status changes, comments, or assignments, keeping your team informed in real time.

Is the integration secure and compliant with data privacy standards?

Yes, we prioritize security by using encrypted connections and adhering to industry-standard data privacy protocols. Your Jira and Discord data remain protected throughout the integration process.

Can I customize which Jira projects and issue types send notifications to Discord?

You can fully customize notification settings to specify which Jira projects, issue types, and events trigger alerts in your Discord channels, ensuring your team only receives relevant updates.

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