Connecting Freshdesk with Salesforce helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between Freshdesk and Salesforce, enabling faster workflows, better collaboration, and improved customer experiences.
Ayudo connects Freshdesk with Salesforce to turn scattered tickets and leads into a reliable, bi directional workflow. Configure only the events and fields you care about so the sync is fast, relevant, and easy to audit. Your agents spend time solving problems instead of stitching tools together, and your data stays consistent. For example, Convert support contacts into trackable support cases Keep CRM contacts updated with support interactions
A straightforward win is Transform support tickets into sales opportunities. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.
Yes, you can set up a workflow so that when trigger new event when a contact is created in Freshdesk, Ayudo carries out SOQL Query in Salesforce. You control filters and field mappings so only the right events trigger the action.
Absolutely. When trigger new event when a new outbound message is received in Salesforce., Ayudo can run Get Ticket Details in Freshdesk so both systems stay aligned and the next step happens without waiting on someone to copy updates over.
Setup is guided and code free and you can define field mappings, filters, and schedules. You also control who can create or approve workflows so the process stays governed.
It creates one connected workflow instead of separate silos which means fewer delays and cleaner reporting. Ayudo keeps information consistent across tools so decisions are made with confidence.
