Freshservice
Google Calendar
Freshservice and Google Calendar Integration
Seamlessly sync your Freshservice tickets and tasks with Google Calendar to stay organized and never miss an important deadline.
Seamlessly sync your Freshservice tickets and tasks with Google Calendar to stay organized and never miss an important deadline.
The Freshservice and Google Calendar integration allows you to automatically create, update, and manage calendar events based on your Freshservice tickets and tasks. This synchronization ensures your support team stays on top of appointments, deadlines, and meetings by having all relevant information directly in Google Calendar. Enhance your workflow efficiency by bridging your IT service management with your everyday scheduling tool.
Once connected, the integration syncs Freshservice tickets and tasks with Google Calendar events. You can set rules to create calendar events for specific ticket types, due dates, or priority levels, ensuring your schedule reflects your IT service commitments in real time.
Yes, the integration allows you to filter tickets based on criteria such as status, priority, or category, so only relevant tickets are synced as calendar events to your Google Calendar.
Currently, the integration supports one-way sync from Freshservice to Google Calendar to keep your schedule updated. Changes made in Google Calendar do not automatically update Freshservice tickets.
You need admin access in Freshservice and appropriate permissions in your Google account to authorize the integration and manage calendar events.
Absolutely. By syncing Freshservice tickets with Google Calendar, your team gains better visibility into deadlines and meetings, reducing missed appointments and improving overall coordination.
