Gmail and Twilio Integration

Explore Triggers and Actions

New Sent Email

Emit new event for each new email sent

New Labeled Email

Emit new event when a new email is labeled

New Email Received

Emit new event when a new email is received

New Attachment Received

Emit new event for each attachment in a message received

New Email Matching Search

Emit new event when an email matching the search criteria is received

Get Call

Return call resource of an individual call

Download Recording Media

Download a recording media file

Delete Message

Delete a message record from your account

Create Verification Service

Create a verification service for sending SMS verifications

Delete Call

Remove a call record from your account

Check Verification Token

Check if user-provided token is correct

Make a Phone Call

Make a phone call passing text, a URL, or an application

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Gmail and Twilio?

Our Gmail and Twilio integration empowers your team to send and receive SMS, voice calls, and notifications directly from your Gmail interface. Automate follow-ups, trigger alerts, and manage customer interactions effortlessly, all while leveraging Twilio’s robust communication APIs combined with Gmail’s familiar environment.

Frequently asked questions

How does the Gmail and Twilio integration work?

The integration links your Gmail account with Twilio’s communication platform, allowing you to send SMS and voice messages directly from Gmail. It also enables automation of messaging workflows triggered by emails or calendar events.

Can I send SMS messages from my Gmail inbox?

Yes, once connected, you can compose and send SMS messages through Twilio right within your Gmail inbox, making multi-channel communication simple and efficient.

Is it possible to automate notifications using this integration?

Absolutely. You can set up automated SMS or voice notifications triggered by specific emails, labels, or calendar events, helping you stay on top of important communications without manual effort.

What security measures are in place for this integration?

Our integration uses OAuth 2.0 for secure authentication with Gmail and Twilio’s industry-standard encryption protocols to protect your data and communications at all times.

Do I need technical skills to set up the Gmail and Twilio integration?

No technical expertise is required. The integration features a user-friendly setup wizard that guides you through connecting your accounts and configuring your messaging preferences quickly.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Gmail and Twilio?

Frequently asked questions

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