

Seamlessly sync your Google Contacts with Freshservice to streamline your IT service management and enhance team collaboration.





The Google Contacts and Freshservice integration enables automatic synchronization of your contact data between Google Contacts and Freshservice. This ensures your IT support team always has up-to-date contact information for employees, clients, and vendors directly within Freshservice. By unifying contact management, you can improve ticket resolution times, personalize support interactions, and maintain a single source of truth across platforms.


The integration connects your Google Contacts account with Freshservice, allowing contact details to be automatically synced and updated in real-time. This ensures that any changes made in Google Contacts are reflected in Freshservice without manual intervention.
Yes, you can customize sync settings to include specific contact groups or labels from Google Contacts, ensuring only relevant contacts are imported into Freshservice.
No, the integration is designed to merge contact information without overwriting existing data unless explicitly configured. It helps maintain data consistency and prevents duplication.
Absolutely. The integration uses secure OAuth authentication and adheres to industry-standard encryption protocols to protect your contact data. It also complies with major data privacy regulations to ensure your information remains safe.
Setting up the integration is simple. From your Freshservice admin panel, navigate to the integrations section, select Google Contacts, and follow the prompts to authenticate your Google account and configure sync preferences.





