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HubSpot
Freshdesk

Hubspot and Freshdesk Integration

Seamlessly connect HubSpot and Freshdesk to unify your sales and support teams, streamline workflows, and deliver exceptional customer experiences.

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Explore Triggers and Actions

Triggers
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Events that start automations (reorder apps to see more triggers)
Actions
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Steps your automation takes in response (reorder apps to see more actions)
New Deal Property Change
New event when a specified property is provided or updated on a deal.
New Deal In Stage
New event for each new deal in a stage.
New Custom Object Property Change
New event when a specified property is provided or updated on a custom object.
New Contact Property Change
New event when a specified property is provided or updated on a contact.
New Company Property Change
New event when a specified property is provided or updated on a company.
Deleted Blog Posts
New event for each deleted blog post.
Create Company
Create a new company in Freshdesk
Close Ticket
Set a Freshdesk ticket's status to 'Closed'

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

Form to Contact Pipeline
Convert form submissions into contacts
CRM Contact to Support Sync
Sync CRM contacts with support system
Form Submission Ticket Creator
Create tickets from website form submissions
CRM Company Sync
Sync company data between CRM and support
Company Contact Bridge
Create contacts from company updates
CRM Ticket Bridge
Sync tickets between CRM and support
CRM Contact Ticket Creator
Create support tickets from CRM contacts
Deal Progress Notes
Create notes when deals progress

What can Ayudo do with Hubspot and Freshdesk?

Our HubSpot and Freshdesk integration bridges the gap between your marketing, sales, and customer support platforms. Sync contacts, tickets, and communication effortlessly to ensure your teams have full visibility into customer interactions. Automate ticket creation from HubSpot deals, update contact details in real-time, and track support issues alongside sales pipelines—all within a single, connected ecosystem.

Connect
HubSpot
and
Freshdesk
to streamline your company's workflows, automate tasks, and boost productivity.
Contact Sales

Frequently asked questions

What key features does the HubSpot and Freshdesk integration offer?

The integration enables automatic ticket creation from HubSpot deals, real-time syncing of contact and company information, unified customer communication tracking, and streamlined workflows between sales and support teams.

How does the integration improve customer support and sales alignment?

By syncing data between HubSpot and Freshdesk, sales and support teams gain full visibility into customer interactions, enabling faster issue resolution, personalized communication, and coordinated follow-ups that enhance customer satisfaction.

Is the integration easy to set up without technical expertise?

Yes, our integration is designed for quick and straightforward setup with step-by-step guidance, requiring no coding skills. You can connect your HubSpot and Freshdesk accounts and customize sync settings within minutes.

Can I customize which data syncs between HubSpot and Freshdesk?

Absolutely. You can configure which contact fields, ticket properties, and communication data sync between the platforms to fit your business needs and maintain data consistency.

Does the integration support real-time data synchronization?

Yes, the integration supports real-time syncing to ensure your teams always have the most up-to-date information across HubSpot and Freshdesk.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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