HubSpot
Freshdesk

CRM Contact Ticket Creator

Streamline your support process by automatically creating Freshdesk tickets from new or updated HubSpot contacts. This integration ensures timely responses to customer inquiries, enhancing satisfaction and freeing your team to focus on what truly matters-building lasting relationships.

When this happens...

New or Updated Contact
Emit new event for each new or updated contact in Hubspot.

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk
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Explore Triggers and Actions

Triggers
(
0
)
Actions
(
0
)
New Ticket Property Change
Emit new event when a specified property is provided or updated on a ticket. See the documentation
New Task Created
Emit new event for each new task created. See the documentation
New Ticket
Emit new event for each new ticket created.
New Social Media Message
Emit new event when a message is posted from HubSpot to the specified social media channel.
New or Updated Product
Emit new event for each new or updated product in Hubspot.
New or Updated Line Item
Emit new event for each new line item added or updated in Hubspot.
New or Updated Deal
Emit new event for each new or updated deal in Hubspot
New or Updated CRM Object
Emit new event each time a CRM Object of the specified object type is updated.
New or Updated Custom Object
Emit new event each time a Custom Object of the specified schema is updated.
Create Note
Create a note for a specific ticket in Freshdesk
Set Ticket Status
Set a Freshdesk ticket's status to a specific value
Update Ticket
Update an existing ticket with new information
Create Contact
Create a new contact in Freshdesk
List All Tickets
Retrieve a list of all tickets from Freshdesk
Get Ticket Details
Retrieve details of a specific ticket
Create Ticket
Create a new ticket in Freshdesk
Assign Ticket to Group
Assign a Freshdesk ticket to a specific group
Assign Ticket to Agent
Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

HubSpot

and

Freshdesk

, and how they work together to automate your workflows.

About

HubSpot

HubSpot is an all-in-one CRM platform providing marketing, sales, and customer service tools with automation to help businesses grow better.

Similar integrations

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

Why

HubSpot

+

Freshdesk

= Perfect Match

When a new or updated contact is created in HubSpot, a support ticket is automatically generated in Freshdesk to address their needs. This seamless integration bridges the gap between your CRM and support platform, ensuring that your support team has immediate access to the latest customer information and context. The result is expedited ticket resolution, enhanced customer experiences, and a more efficient support process that keeps your team focused on what matters most—delivering exceptional service.

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