HubSpot
Intercom

HubSpot and Intercom Integration

Connecting HubSpot with Intercom helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between HubSpot and Intercom, enabling faster workflows, better collaboration, and improved customer experiences.

Explore Triggers and Actions

New or Updated Contact
Emit new event for each new or updated contact in Hubspot.
New or Updated Company
Emit new event for each new or updated company in Hubspot.
New or Updated Blog Post
Emit new event for each new or updated blog post in Hubspot.
New Note Created
Emit new event for each new note created. See the documentation
New Form Submission
Emit new event for each new submission of a form.
New Events
Emit new event for each new Hubspot event. Note: Only available for certain Enterprise accounts
New Engagement
Emit new event for each new engagement created. This action returns a maximum of 5000 records at a time, make sure you set a correct time range so you don't miss any events
New Email Event
Emit new event for each new Hubspot email event.
New Email Subscriptions Timeline
Emit new event when a new email timeline subscription is added for the portal.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with HubSpot and Intercom?

HubSpot and Intercom rarely share context out of the box - Ayudo bridges the gap so contacts sync cleanly with conversations. The integration respects rate limits and retries gracefully so the pipeline stays stable even at peak times. That means fewer gaps, quicker handoffs, and a shared source of truth for daily operations. For example, Sync conversations with HubSpot contacts Transform leads into HubSpot lead records

Connect
HubSpot
and
Intercom
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What is a practical way to use HubSpot with Intercom?

A straightforward win is Sync company data with Intercom. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.

Can Ayudo react when trigger new event when a specified property is provided or updated on a custom object. and then perform Send Incoming Message in Intercom?

Yes, you can set up a workflow so that when trigger new event when a specified property is provided or updated on a custom object., Ayudo carries out Send Incoming Message in Intercom. You control filters and field mappings so only the right events trigger the action.

Can we start from Intercom and drive Get Meeting in HubSpot?

Absolutely. When trigger new event each time an admin replies to a conversation., Ayudo can run Get Meeting in HubSpot so both systems stay aligned and the next step happens without waiting on someone to copy updates over.

How customizable is setup for HubSpot and Intercom integration?

You can configure one way or two way sync, set field mappings, and add rules to include or exclude records by status, priority, or labels so the data stays relevant and clean.

What problems does connecting HubSpot and Intercom actually solve?

The integration reduces duplicate entry and makes key context available where your team already works. Ayudo syncs important updates automatically which shortens handoffs and prevents avoidable mistakes.

Built by folks who built