OpenPhone + Pipedrive Integration | Streamline Sales Communication

Explore Triggers and Actions

New Call Recording Completed (Instant)

Trigger new event when a call recording has finished.

New Incoming Call Completed (Instant)

Trigger new event when an incoming call is completed, including calls not picked up or voicemails left.

New Message Received (Instant)

Trigger new event when a new message is received

New Outgoing Call Completed (Instant)

Trigger new event when an outgoing call has ended.

Update Record Expiration

Update the expiration time for a record in your.

List Records

List all records in your data

Delete a single record

Delete a single record in your

Get record (or create one if not found)

Get a single record in your

Add Deal

Adds a new deal.

Add Activity

Adds a new activity.

Add Lead

Create a new lead in Pipedrive.

Add Organization

Adds a new organization.

Add Note

Adds a new note.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Openphone and Pipedrive?

The OpenPhone and Pipedrive integration empowers sales teams to manage calls, texts, and contacts directly within Pipedrive. Automatically log calls and messages, sync contacts, and gain valuable insights to close deals faster. This integration eliminates manual data entry, ensuring your communication history is always up to date and accessible alongside your sales pipeline.

Frequently asked questions

How does the OpenPhone and Pipedrive integration work?

Once connected, all your OpenPhone calls and messages are automatically logged into Pipedrive under the relevant contacts and deals. You can make and receive calls or texts directly from Pipedrive, keeping all communication centralized.

Can I sync contacts between OpenPhone and Pipedrive?

Yes, the integration allows for two-way syncing of contacts, ensuring your contact lists stay consistent and up to date across both platforms.

Does the integration support call recording and notes?

Absolutely. Call recordings and notes taken during or after calls in OpenPhone are automatically attached to the corresponding Pipedrive contact or deal for easy reference.

Will this integration help improve my sales team's productivity?

Yes, by automating call and message logging and centralizing communication within your sales pipeline, your team can focus more on selling and less on administrative tasks.

How do I set up the OpenPhone and Pipedrive integration?

Simply connect your OpenPhone account to Pipedrive through the integration settings in either platform. Follow the step-by-step prompts to authorize and configure syncing preferences.

Openphone and Pipedrive Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Openphone and Pipedrive?

Frequently asked questions

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