OpenPhone
Pipedrive

Openphone and Pipedrive Integration

Seamlessly connect OpenPhone with Pipedrive to streamline your sales communication and boost productivity.

Explore Triggers and Actions

New Call Recording Completed (Instant)
Trigger new event when a call recording has finished.
New Incoming Call Completed (Instant)
Trigger new event when an incoming call is completed, including calls not picked up or voicemails left.
New Message Received (Instant)
Trigger new event when a new message is received
New Outgoing Call Completed (Instant)
Trigger new event when an outgoing call has ended.
Add Person
Adds a new person.
Get Lead by ID
Get a lead by its ID.
Get person details
Get details of a person by their ID.
Remove Duplicate Notes
Remove duplicate notes from an object in Pipedrive. for.
Search Leads
Search for leads by name or email.
Search Notes
Search for notes in Pipedrive.
Search persons
Searches all Persons by `name`, `email`, `phone`, `notes` and/or custom fields. This endpoint is a wrapper of `/v1/itemSearch` with a narrower OAuth scope. Found Persons can be filtered by Organization ID. See the Pipedrive API docs
Update Deal
Updates the properties of a deal.
Update Person
Updates an existing person in Pipedrive.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Openphone and Pipedrive?

The OpenPhone and Pipedrive integration empowers sales teams to manage calls, texts, and contacts directly within Pipedrive. Automatically log calls and messages, sync contacts, and gain valuable insights to close deals faster. This integration eliminates manual data entry, ensuring your communication history is always up to date and accessible alongside your sales pipeline.

Connect
OpenPhone
and
Pipedrive
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the OpenPhone and Pipedrive integration work?

Once connected, all your OpenPhone calls and messages are automatically logged into Pipedrive under the relevant contacts and deals. You can make and receive calls or texts directly from Pipedrive, keeping all communication centralized.

Can I sync contacts between OpenPhone and Pipedrive?

Yes, the integration allows for two-way syncing of contacts, ensuring your contact lists stay consistent and up to date across both platforms.

Does the integration support call recording and notes?

Absolutely. Call recordings and notes taken during or after calls in OpenPhone are automatically attached to the corresponding Pipedrive contact or deal for easy reference.

Will this integration help improve my sales team's productivity?

Yes, by automating call and message logging and centralizing communication within your sales pipeline, your team can focus more on selling and less on administrative tasks.

How do I set up the OpenPhone and Pipedrive integration?

Simply connect your OpenPhone account to Pipedrive through the integration settings in either platform. Follow the step-by-step prompts to authorize and configure syncing preferences.

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