Shopify OAuth is a secure authorization protocol that allows Zendesk to access your Shopify store data without sharing your login credentials. It enables seamless authentication and data syncing between Shopify and Zendesk, ensuring your support team has up-to-date customer and order information.

To set up the integration, navigate to the Zendesk admin panel, select the Shopify app, and follow the OAuth authorization prompts to connect your Shopify store. Once authorized, the integration will automatically sync customer and order data for use in your support tickets.

Yes, the integration uses OAuth, a secure industry-standard protocol, to ensure that your Shopify credentials remain confidential. Data transmission between Shopify and Zendesk is encrypted, maintaining the highest security standards.

Absolutely. Once integrated, your support agents can view relevant Shopify order details such as purchase history, order status, and customer information directly within Zendesk tickets, enabling faster and more informed support responses.

Currently, the integration supports connecting one Shopify store per Zendesk account. For managing multiple stores, separate Zendesk accounts or additional configurations may be required.