Stripe and Zendesk Integration

Explore Triggers and Actions

Subscription Updated

New event on a new subscription is updated.

New Subscription

New event for each new subscription.

New Invoice

New event for each new invoice.

New Payment

New event for each new payment.

New Failed Payment

New event for each new failed payment.

New Abandoned Cart

New event when a customer abandons their cart.

New Dispute

New event for each new dispute.

New Customer

New event for each new customer.

New Failed Invoice Payment

New event for each new failed invoice payment.

Update Ticket

Updates a ticket.

Search Tickets

Searches for tickets using Zendesk's search API.

Get Ticket Info

Retrieves information about a specific ticket.

List Tickets

Retrieves a list of tickets.

Delete Ticket

Deletes a ticket.

Create Ticket

Creates a ticket.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Stripe and Zendesk?

Our Stripe and Zendesk integration empowers your support team by bringing payment data directly into your Zendesk tickets. Quickly access transaction details, payment statuses, and customer billing history without switching platforms. This unified view helps resolve payment-related issues faster, improves customer satisfaction, and reduces manual work.

Frequently asked questions

What benefits does the Stripe and Zendesk integration provide?

It centralizes payment information within Zendesk, enabling support agents to view transaction details instantly, resolve billing issues faster, and provide personalized assistance without toggling between systems.

How do I set up the Stripe integration in Zendesk?

Simply connect your Stripe account through the Zendesk Marketplace app or via API credentials. Follow the guided setup to authorize access and configure which payment data appears in your support tickets.

Can I view detailed payment history for a customer in Zendesk?

Yes, the integration pulls comprehensive payment records from Stripe, including charges, refunds, and subscription statuses, directly into the customer’s Zendesk profile.

Is the Stripe and Zendesk integration secure?

Absolutely. All data transfers use encrypted connections, and the integration complies with PCI DSS standards to ensure your payment and customer data remain safe.

Does this integration support automated workflows?

Yes, you can set up triggers and macros in Zendesk that respond to payment events from Stripe, such as sending notifications for failed payments or automatically updating ticket statuses.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Stripe and Zendesk?

Frequently asked questions

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