WhatsApp Business and Asana Integration

Explore Triggers and Actions

New Message Sent

Emit new event when a new message is sent or received

Create Project

Create a new project in a workspace or team.

Add Task To Section

Add a task to a specific, existing section. This will remove the task from other sections of the project.

Create Subtask

Creates a new subtask and adds it to the parent task.

Create Task Comment

Adds a comment to a task.

Create Task

Creates a new task.

Create Task from Template

Creates a new task from a task template.

Delete Task

Deletes a specific and existing task.

Find Task by ID

Searches for a task by id. Returns the complete task record for a single task.

Get Tasks From Task List

Returns the compact list of tasks in a user’s My Tasks list.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Whatsapp Business and Asana?

Our WhatsApp Business and Asana integration empowers teams to convert WhatsApp messages into actionable Asana tasks instantly. Stay on top of customer requests, collaborate efficiently, and track progress without switching platforms. Automate task creation from chats, assign responsibilities, set deadlines, and receive real-time updates—all within your existing tools.

Frequently asked questions

How does the WhatsApp Business and Asana integration work?

The integration allows you to convert WhatsApp Business messages directly into Asana tasks. When a message arrives, you can create a task with relevant details, assign it to team members, and track progress within Asana, ensuring no customer request goes unnoticed.

Do I need technical skills to set up the integration?

No technical expertise is required. Our step-by-step setup guide makes connecting WhatsApp Business with Asana quick and easy, so your team can start managing tasks efficiently right away.

Can I customize task details when creating tasks from WhatsApp messages?

Yes, you can customize task titles, descriptions, assignees, due dates, and tags to fit your workflow, ensuring tasks created from WhatsApp messages are organized and actionable.

Is the integration secure and compliant with data privacy standards?

Absolutely. We prioritize your data security by using encrypted connections and complying with industry standards to protect your customer information and business data.

Can I receive notifications in WhatsApp when tasks are updated in Asana?

Currently, the integration focuses on creating and managing tasks from WhatsApp to Asana. Notifications about task updates are managed within Asana, but we are working on expanding notification features in future updates.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Whatsapp Business and Asana?

Frequently asked questions

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